You’ll be delighted to know that you have a variety of options in which you can contact them. Whilst you can always contact them via e-mail, you can also opt to use the 24/7 live chat option if the problem can’t wait. It’s also important to note that support is offered in multiple languages. Live casino follows the same rules as the standard table games with the exception that they’re more thrilling. Whilst you will still find classic versions of roulette, blackjack, poker etc. there are also other games such as lightning roulette, Monopoly Live, Dream Catcher and Deal or No Deal.

The JackpotCity Casino app is available for free download via the play store — offering a great range of games including progressive jackpots and slots. On both the app and mobile web browsers, you can expect a smooth gaming experience with sharp and crisp graphics. The navigation on a smartphone is easy and you’ve got direct access to your favourite games and the live chat. Once again, JackpotCity hasn’t missed a beat in terms of its compatibility. The casino has provided players with the option to either download the dedicated software or play the games directly in the browser.

Jackpot City Video Review

Twenty-four variations of Video Poker give plenty of different styles to keep you entertained. However, unfortunately, none of these poker games are available on the mobile casino yet, and you may have noticed the lack of the casino’s favourite Caribbean poker. However, for Caribbean Poker fans, if you are on your mobile, move over to the LIVE casino, and there is a dedicated table. Card sharks like me that love the mix of skill, strategy, and an element of luck will love the multiple variations of blackjack games coming straight to your living room. So practice your optimal strategy, play at your own pace, and pick and choose the variables that suit your gameplay by playing on the Blackjack tables that suit your style.

Writing daily took his love for words and research to a whole new level, and made him realize that this is a career he would love to pursue. Although he spends most of his time researching his next piece, you can also find him on the football court, in the gym, or at home with a book in his hand. Jackpot City suggests that players tackle potentially problematic gambling behaviour by taking a minimum 24-hour break period or, where necessary, a minimum 6-month self-exclusion period. This excellent casino will bring a lot of Canadian players a lot of entertainment. The live games are powered by Evolution Gaming, a brand renowned for developing sleek and immersive experiences.

Desktop and Mobile Experiences

JackpotCity Casino is licensed and regulated by the Kahnawake Gaming Commission. It is given after extensive testing to make sure the casino offer safe and fair casino games. An important part for a positive online casino experience is to confident that you are not getting cheated. Even though the live casino section is not the website’s primary focus, it has a live dealer gaming selection. All our favourite games are Evolution Gaming and Ezugi, two of the top live casino software providers. Table games consist of all the classics with some fun and exciting new options as well.

They will be a great choice for both veterans and newcomers learning the ropes. There are many modern titles you can play here too, though the traditional ones take up the majority of the library. Jackpot City Casino is a legal online casino that is licensed and regulated by both Malta Gaming Authority and Kahnawake Gaming Commission. There is a range of deposit and withdrawal options available for Canadians.

We noticed you are from Ontario

Jackpot City is one of the oldest online casinos in existence today. Its launch took place way back in 1998, offering a few basic tables and slots that could take over an hour to download on even the most cutting-edge computer system. In those days, regulation was trivial at best, but Jackpot City did its best to sustain a loyal player base through upright business practices. Let’s start off this review by evaluating what’s up for grabs, in terms of exclusive bonuses and rewards when you create your casino account with Jackpot City Casino Canada.

Most deposit options are instant, while withdrawals can take between 1-5 working days overall. But options like wire transfers and U Kash may take up to 7 working days. JackpotCity is one of our top-rated casinos and scores highly in our security & trust section, being fully licensed and regulated. Right off the bat, players can enjoy a generous welcome bonus of up to C$1,600 across four deposits. But we feel the high 70x wager requirement might deter beginners, as it’ll take a while to claim. Jackpot City runs ad hoc promotions where you can get free spins, re-load bonuses, cash giveaways and prizes such as cars, cruises etc.

Jackpot City Online Casino FAQ

You will receive a C$20 no deposit bonus in the form of 100 spins if you join JackpotCity Casino as a new player. Recall that the bonus may only be used on the Mega Diamond slot machine and the wagering is set at 70x. So here’s the thing with Jackpot City, the interface is cool, the games are fun, but they are super limiting. There’s not a lot of options and different types of games to choose from. It’s all very one note on this site, and that doesn’t make me excited to play.

Playing online or on mobile devices is a necessity in this day and age, and we bring the bright lights and thrills of Las Vegas to your home, your office or wherever you happen to be. Visa A safe and secure way to make credit card payments online. Get more playtime with a second match bonus, also up to a maximum amount of CA$400. You can then exchange these points for bonus money, and take advantage of more and more interesting promotions as you climb the ranks.

Les jeux de JackpotCity Canada

This is a wonderful casino, and I plan on continuing to play here. They also have amazing customer support; their agents are very helpful. Jackpot City table games’ selection leaves no stone unturned. There are several poker, roulette, blackjack, and baccarat variations, as well as bingo, keno and some other exotic table games that are just as fun. The party at Jackpot City Casino doesn’t stop with the welcome bonus.

Jackpot City casino

One account will allow you to log in and play across any device, including desktop, mobile, and tablet. Daily Special Offers – Levels Silver and up will be offered some types of games to play that offer a 50% boost. You will receive a 100% match up to C$400 on the first four deposits you make. is not responsible for any money loss or damage caused by relying on the information provided on the website. Please be advised that gambling real money carries high level of financial risk and may cause serious financial problems if practiced irresponsibly. If you feel you may have a gambling-related problem we strongly advise that you visit or and as for help.


It is NOT recommended to play here and it would be best to select an alternative casino to play at. The complaints we found are consistent amongst other mediation portals with customers unfortunately unable to receive any response from Jackpot City to resolve their issues. We suggest you try one of the casinos listed below or continue at your own risk. Unfortunately, the welcome bonus requires you to make a deposit.

It is one of the most trusted options all over the world when it comes to making transactions of any kind. Because of this, Visa payments remain the preferred choice to make deposits and withdrawals for most Canadian players. The no deposit bonus comes with a 70x wagering requirement, which applies to the deposit offer too. To unlock the winnings from the no deposit offer, you have to fund your account with C$10. The maximum you can redeem from the deposit deal is up to 6 times your initial deposit. Visa, Visa Electron, MasterCard, Skrill, NETELLER, Trustly, iDebit, and the Interac bank payment options are all supported at JackpotCity Casino.

After having tried all of them, we can safely say that their loading times are a mixed bad, with chances of either fast or slow. But upon entering the lobby, things get back to normal and there are no issues to be found. To do this, just press on the relevant button at the top right corner. Our Casino JackpotCity review found the mobile version to be dependable. There is the option to pin a shortcut to the desktop, yet this is not an app per se.

Jackpot City’s mobile casino allows users to enjoy almost all of the popular games while on the go. The mobile casino offers almost all of the titles available on the desktop website, so you’ll have no problems regarding variety. In addition to having a mobile-responsive website, Jackpot City Casino also has an app we’ll cover in more detail below.

Following withdrawal approval, your funds should arrive in hours through these methods. The Jackpot City Casino welcome offer consists of match bonuses for your first four deposits, which is hugely impressive. On your very first deposit, you can bag a casino bonus of up to $400, which works as a 100% first deposit match. You need to deposit at least $10 to qualify for this offer, and there is a 70x wagering condition attached to these bonus funds.